We talk a lot about “raising awareness” through training.
But awareness alone doesn’t change behaviour.
The Ebbinghaus Forgetting Curve is a fundamental proof of that: we forget most of what we learn - very quickly(!) - unless we revisit and practise it.Not because we don’t care. Not because we’re incapable. Simply because that’s how memory works.
The curve reveals a steep, rapid drop in memory: You can lose up to 50%-80% of what you learn within just a few days.
And as a facilitator, I really notice the difference.
When a session is a one-off, however well designed, the energy and engagement is there in the room… and then life resumes. Inbox. KPIs. Pressure. Habits.
However, when training is part of a wider journey with reflection, repetition, leadership role modelling, real-life application, and space and time to try again - that's a different matter.
People don’t just understand the concept. They embed it and start living it.
And from the reflections people share with me, that often extends beyond work into their private lives too. That is often the real value to them.
Psychological safety is not built in a 2-hour workshop.
Inclusive leadership is not embedded in a slide deck.
Respectful challenge is not sustained through an e-module.
All of these are built through practice.
And practice requires intention.
That’s the difference I experience.
Experienced consultant passionate about people. I help organisations reduce the hidden costs of workplace conflict, employee turnover and tribunal risk by addressing what’s really getting in the way…
